Privacy Policy
At ELEVYN Wellness, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.
By using the ELEVYN Wellness website, contacting us, submitting a form, booking a service, or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with ELEVYN, we may collect information that you voluntarily provide to us. This may include your name, email address, phone number, mailing address, membership information, booking details, and other information you choose to provide when contacting or using our services.
If you become a member, book a class or service, contact our team, or submit an inquiry, we may collect information needed to process your request and provide the service you have requested.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, approximate location, referring website, and information about how you interact with our website.
How We Use Your Information
ELEVYN may use the information we collect to provide, operate, and improve our website, membership programs, facilities, classes, and services.
We may use your information to respond to inquiries, process bookings, manage memberships, communicate with you about services, provide customer support, and send important updates related to your account or activities with ELEVYN.
We may also use information to understand how visitors use our website, improve our content and user experience, maintain website security, identify technical issues, and develop or improve our services.
Communications
If you provide your contact information, ELEVYN may use it to communicate with you about your inquiries, membership, bookings, services, events, or other relevant information.
Where required by applicable law, we will provide appropriate options to opt out of promotional or marketing communications. You may also contact us directly if you no longer wish to receive certain communications.
Please note that you may continue to receive important administrative or service-related communications when necessary, such as booking confirmations, membership notices, policy updates, or other essential information.
Cookies & Similar Technologies
The ELEVYN website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the website, and improve the overall experience.
Some cookies may be provided by third-party services used to operate or analyze our website. These technologies may collect information about your device, browsing activity, or interactions with our website.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.
Analytics & Website Services
We may use analytics, website performance, security, booking, communication, or other third-party services to help us operate ELEVYN’s digital platforms and understand how our website is used.
These providers may process information on our behalf and may have their own privacy policies governing how they handle information. We encourage you to review the policies of third-party services when appropriate.
How We Share Information
ELEVYN does not sell your personal information simply because you visit or use our website. We may share information with trusted service providers when necessary to operate our website, process bookings or payments, provide services, communicate with you, maintain security, or perform other legitimate business functions.
We may also disclose information when required by law, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to protect the rights, safety, property, or security of ELEVYN, our members, visitors, or others.
Where third parties process information on our behalf, we seek to work with providers that maintain appropriate safeguards for the information they handle.
Payment Information
If you make a payment for a membership, booking, service, or other ELEVYN offering, payment information may be processed by a third-party payment provider.
ELEVYN may not directly store complete payment card information when payment processing is handled by an external payment provider. Payment providers may collect and process information according to their own privacy policies and terms.
Protecting Your Information
ELEVYN takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Information Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining membership or business records, resolving disputes, complying with legal obligations, and enforcing applicable agreements.
The amount of time information is retained may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to request access to information we hold about you, request correction of inaccurate information, request deletion where applicable, or object to certain uses of your information.
You may also have the ability to withdraw consent for certain types of communications or data processing where consent is the applicable legal basis.
To make a privacy-related request, contact ELEVYN using the contact information provided below. We may need to verify your identity before completing certain requests.
Children’s Privacy
ELEVYN may provide services or facilities intended for families and children, including Kids Club activities. However, our website is not intended to knowingly collect personal information directly from children without appropriate involvement or authorization from a parent or legal guardian where required by applicable law.
Parents or guardians who have questions about information relating to a child may contact ELEVYN so that we can review and address the request appropriately.
Third-Party Websites
Our website may contain links to third-party websites, platforms, booking services, social media pages, or other online resources. These third-party websites operate independently from ELEVYN and may have their own privacy policies and practices.
ELEVYN is not responsible for the privacy, security, content, or practices of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
Social Media
ELEVYN may maintain profiles or pages on third-party social media platforms. If you interact with us through those platforms, the platform may collect and process information about your activity according to its own privacy policy and terms.
Information you publicly post or share through social media may also be visible to other users depending on the platform’s settings and functionality.
Changes to This Privacy Policy
ELEVYN may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When changes are made, the updated version will be posted on this page and the effective date may be updated accordingly. We encourage you to review this page periodically to stay informed about how we handle personal information.
Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or would like more information about how ELEVYN handles personal information, please contact our team.
Email: hello@elevynwellness.com
Phone: (313) 562-1296
Address: 2727 S Gulley Rd
Dearborn, MI 48124
Effective Date
This Privacy Policy is effective as of August 2026.